Sales & Project Coordinator – Panaz USA

Location: Orlando, Florida
Reports to: General Manager
Employment Type: Full time, hybrid.

Panaz USA is seeking a highly organized and proactive Sales & Project Coordinator to join our growing team in Orlando. This role is ideal for someone who has previous sales experience, thrives in a fast-paced environment, enjoys working across teams, and is passionate about supporting our sales and marketing projects.

Key Responsibilities

Sales Support & Client Management

· Work closely with the National Sales Manager to support the full sales cycle, from initial enquiry through to project completion in order to grow market share.

· Assist in securing new sales opportunities while ensuring existing clients receive a high level of service and ongoing support.

· Act as a key point of contact for specific emails, messages, and communications, directed at the National Sales Manager, responding promptly to queries and providing accurate, timely information.

Business Development & Market Research

· Research new market opportunities, industries and potential clients to support business growth and increased market share.

· Monitor competitor activity and market trends, providing insights and feedback to the sales team where relevant.

· Support lead generation activities and maintain an organised pipeline of potential opportunities.

Administration & CRM Management

· Maintain accurate and up‑to‑date client records, contact lists and sales documentation, using CRM systems where applicable.

· Ensure all client communications, proposals and project details are recorded correctly and in line with company processes.

· Assist with sales reporting, administration and documentation required by the National Sales Manager.

What You’ll Do

Project Coordination

· Monitor project timelines and communicate with VP in monthly meetings regarding active and lost projects.

· Prepare and maintain project documentation and reports using Hubspot and other platforms.

· Provide monthly project updates to the Sales Manager for stakeholder reporting.

· Support collaboration between team members during joint sales efforts.

· Liaise with internal teams and external partners on orders, deliveries, claims, and returns.

Sales & Administrative Support

· Use internal sales data to share insights with sales agents, partners, and the National Sales Manager.

· Create and maintain sales manuals and customer training materials.

· Create and maintain CEU’s specific to fabric usage in the contract setting.

· Organize and coordinate sales meetings and virtual events across national and international teams.

· Assist with planning and execution of trade shows, exhibitions, and marketing events in the U.S. with coordination from the UK headquarters.

· Develop and update sales tools and resources to ensure the team is equipped to promote Panaz products effectively.

· Work with media partners to support brand visibility through events, networking, and customer engagement.

· Schedule and manage communications for trade shows and NEWH events.

· Support business development and CSR initiatives including hosting events, student outreach, and charitable activities.

· Curate media content for Panaz USA’s social media channels.

· Research new product releases from the U.K. and coordinate with U.S. teams to ensure readiness and marketing support.

· Maintain and communicate discontinued product lists to sales agents and partners.

· Perform other duties as assigned to support sales growth and development.

What You Bring

· Previous experience in internal or external sales.

· Strong judgment and initiative in qualifying and distributing information.

· Excellent communication, organizational, and multitasking skills.

· A collaborative and engaging approach with a good understanding of digital branding and event coordination.

· Desire to learn and continuously improve.

· Able to work independently with limited supervision

Why Panaz?

Panaz is a global leader in high-performance contract fabrics, known for innovation, quality, and design. At Panaz USA, you’ll be part of a creative and collaborative team with opportunities to grow, contribute, and make a meaningful impact.